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How to create a Triv account from scratch

TrivAccount guide · 2 min read

Triv (triv.co.id) is an Indonesian platform for buying and selling crypto assets. This guide covers registration, initial verification, KYC, security, and deposit steps. Use only the official domain and app.

Disclaimer: account setup education only, not investment advice. The Triv UI may change; follow instructions in the app or site.

1. Basic requirements

  • Age per platform rules (generally at least 17 for crypto services in Indonesia — check the latest terms).
  • KTP (Indonesian citizens) or passport + required residence permit (foreign nationals).
  • Active email and phone number.
  • A bank account in your own name (important so deposit names match).

2. How to register a Triv account

  1. Open the official Triv site or app → select Register.
  2. Fill in username, email, phone number, and a strong password.
  3. Accept the Terms & Conditions and trading risk disclosure.
  4. Complete initial verification (code/captcha) then click Create Account.
  5. Verify email: open your inbox → click the Triv link until you see a success status.
  6. Log in with your new email and password.
  7. Verify phone number: enter the SMS OTP.
  8. Create an app PIN if prompted (do not reuse your ATM PIN).
Tip: store your password in a password manager. Do not screenshot your PIN and upload it to a public cloud.

3. Account verification (KYC)

Without KYC, full trading and deposit features are usually locked. Typical flow:

  1. After login, open Account Verification.
  2. Upload a clear photo of your KTP (Indonesian citizens) or passport (foreign nationals) — no cut corners, no glare.
  3. Complete face verification / selfie as shown on screen (face forward, adequate lighting).
  4. Submit and wait for approval status.
The name on your KTP, bank account, and Triv account must align. Mismatches often cause rejection or deposit delays.

4. Account security

  • Enable all available security options (PIN, 2FA, email alerts).
  • Do not log in on someone else’s phone or suspicious emulators.
  • Official support never asks for seed phrases, passwords, or OTP via private chat.

5. Deposit and start trading

  1. Once verified, open deposit / wallet.
  2. Choose the deposit method shown (usually bank transfer).
  3. Transfer according to the amount and destination account instructions for your account.
  4. After IDR balance arrives, pick an asset → buy with a small amount first to learn fees.

Check minimum purchase limits per asset in the app before placing an order.

6. Beginner trading tips

  • Read the fee schedule before your first trade.
  • Start with assets you understand; avoid chasing hype.
  • Keep a simple log of buy price, fees, and balance.

7. Checklist

  • ✅ Registered + email verified
  • ✅ Phone and PIN completed
  • ✅ KTP + face KYC approved
  • ✅ Own bank account ready for deposit
  • ✅ Read fees and risks in the app

8. Troubleshooting

  • Verification email missing: check spam/promotions; confirm no typo in email.
  • ID photo rejected: retake without shadows; do not crop too tightly.
  • Balance slow to arrive: match the unique transfer code; contact in-app official support.

Compare other local exchanges: Indodax · Pintu. Global: Binance · Bybit.