How to create an Indodax account + complete KYC

Indodax is a widely used local crypto exchange in Indonesia. This guide walks you from zero through account signup, verification, and getting ready to deposit Rupiah. Always use the official site indodax.com or the official app from the Play Store / App Store.

1. Prerequisites

• Minimum age 17 years.
• Physical E-KTP (Indonesian citizens) or passport + KITAS/KITAP (foreign nationals).
• An active email address you do not reuse carelessly.
• An active mobile number for SMS OTP.
• A smartphone with a good camera (face KYC is done only through the mobile app).
• A unique password (upper/lowercase, numbers, symbols) — do not reuse your email password.

2. Account registration

Via website

1. Open indodax.com → click Register / Daftar.
2. Enter username, mobile number, email, and password.
3. Read and accept the Terms & Conditions and risk disclosure.
4. Complete the captcha/security puzzle if prompted, then create the account.
5. Verify your email (click the link in your inbox) and SMS OTP.

Via mobile app

1. Download the official Indodax app → tap Register.
2. Enter email + mobile + password → accept terms → Create account.
3. Verify email and SMS OTP as on the web.

3. KYC / identity verification (required before transactions)

After signup and email verification, Indodax requires KYC. KYC is currently completed in the mobile app, not on the web alone.

1. Log in to the Indodax app → open account settings.
2. Select Verify Your Account → Start Verification.
3. Document: upload / scan your E-KTP. Fill in details exactly as on the ID (check “lifetime validity” if applicable).
4. Personal data: address, occupation, source of funds, account purpose — answer honestly and consistently.
5. Face detection: follow on-screen directions (good lighting, no glasses/mask).
6. Accept the tax residency terms and declarations requested.
7. Wait for review — often within hours, up to about 24 hours (longer during busy periods).

4. Secure your account before depositing

• Change your password if you ever used it on public Wi‑Fi.
• Enable additional authentication / Google Authenticator if available in security settings.
• Never share OTP codes with anyone (including people claiming to be “Indodax support”).
• Bookmark the official URL; beware fake ads in search engines.

5. IDR deposit (after KYC is approved)

1. In the app or web, open the IDR deposit menu.
2. Follow the available method (bank transfer or other options shown).
3. Transfer exactly the amount and to the destination account generated for your account.
4. Wait for the balance to arrive, then buy assets (e.g. BTC/USDT) according to your plan.

Keep proof of transfer. If the balance has not arrived within the expected time, check status in the app and contact official Indodax support — not random Instagram/Telegram DMs.

6. Simple trading for beginners (after you have balance)

1. Choose a pair (e.g. an IDR market you understand).
2. Learn the difference between market and limit orders first.
3. Start with a small amount to learn fees and slippage.
4. Track capital and results in a personal spreadsheet.

7. Quick checklist

• ✅ Official account + email/mobile verified
• ✅ ID + face KYC approved
• ✅ Security (unique password + 2FA if available)
• ✅ Deposit from a bank account in your own name
• ✅ Ready to learn, not “all-in” without a plan

8. Common issues

• OTP not arriving: check SMS spam filters, signal, or request a resend after a short wait.
• KYC rejected: blurry photo, glare, data mismatch with ID, or unclear face — retry with even lighting.
• Deposit not credited: check the unique transfer amount / reference; do not resend blindly without checking status.

More local Indonesian exchanges: Triv · Pintu. Global: Binance · Gate.io · Bybit.